Job Vacancy at Kenya Airways

In this post, you will get all information about Job Vacancy at Kenya Airways, Nafasi za kazi Kenya Airways, Ajira Mpya Kenya Airways, KA Careers

Job Vacancy at Kenya Airways


Job Vacancy at Kenya Airways

digitalskillsguide View More Latest Jobs in Tanzania

Job Vacancy at Kenya Airways

Job Vacancy at Kenya Airways


kenya airways

Job Vacancy at Kenya Airways

In this post, you will get all information about Job Vacancy at Kenya Airways, Nafasi za kazi Kenya Airways, Ajira Mpya Kenya Airways, ajira Kenya Airways, nafasi za kazi Kenya Airways, jobs at Kenya Airways, Kenya Airways jobs, Kenya Airways vacancies, job vacancies at Kenya Airways.


New Job Vacancy at BRAC Tanzania

26 Various Job Vacancies at DMI - Dar es Salaam Maritime Institute

5 Various Job Vacancies at NACTE

Job Vacancy at RedGold Tanzania

Job Vacancy at SPENN Tanzania Limited

86 Job Vacancies at Open University of Tanzania (OUT) 2022

Job Overview

Job Tittle: Travel Advisor – Zanzibar – Tanzania

Employer: Kenya Airways

Travel Advisor Job Opportunity at Kenya Airways 

Kenya Airways

The Pride of Africa

Reporting to the Lead Travel Advisor, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.

See Also: 

75 Job Vacancies at Ardhi University (ARU) 2022

200+ Job Vacancies at Yapı Merkezi Tanzania 2022

Job Vacancy at KCB Bank 

Various Job Vacancies at NMB Bank

Job Vacancy at Kenya Airways

Key responsibilities will include;


  •     Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.
  •     Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.
  •     Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generate revenue. Job Vacancy at Kenya Airways
  •     Handling unaccompanied minors, cancel or change reservations when requested by clients, reissue, revalidate tickets and collect applicable fees thus generate income.
  •     Action queues appropriately and inform passengers on flight changes, confirmations, ticketing time limits, handle special requests like seats preference, meals, baggage requirements waitlists and confirmations, to ensure customers’ requests are met and reduce GDS costs.
  •     Highlight to customers the legal requirements covering their journey such as passports, visa, and health requirements, check in place, departure time and baggage allowance to avoid inconveniencing the passengers and ensure seamless service.
  •     Action VMPDS, selling excess baggage, handling cool fliers (student fares) to increase sales and passenger loyalty.
  •     Correct CRS usage and queue management to reduce cost and increase revenue generation.

See Also: New Job Vacancy at NBC Bank

Job Vacancy at Kenya Airways

Customer Service

  •     Actively build relationships with clients by offering good customer service to retain and recruit new customers.
  •     Support travel agents by efficiently assisting them with their general enquiries to improve relationship with the travel market and increase agent’s loyalty.
  •     Providing online assistance for reservation, check in, payment to maximize sales and ensure customer satisfaction.
  •     Actively involved in suggesting new ideas and providing recommendations on the improvement of services provided, this increases revenue and ensures KQ success as market leading airline.
  •     Handle customers complaints (denied boarding, baggage e.t.c) to ensure customer satisfaction and retention. Job Vacancy at Kenya Airways
  •     Facilitate and coordinate tracing of lost, delayed, or misdirected baggage for customers and ensure safe delivery of the said baggage to win passengers confidence.
  •     Handling GSA services –Ticket issue to increasing KQ network through joint ventures.
  •     Handle flight schedule disruptions to ensure passengers have a seamless service throughout their journey and Carry out service recovery.
  •     Handle general inquiries for both internal and external customers and develop and maintain customer database to enhance customer loyalty and market intelligence.

See Also: Saba Saba Temporary Jobs at UCC 2022 (DITF) – Form Six & Above

Job Vacancy at Kenya Airways


  •     Reconciling of sales returns to account for personal daily sales.
  •     Processing refund and ensuring passengers are advised accordingly on the amount refundable for reimbursement on unutilized tickets.
  •     Writing of miscellaneous charge orders (MCO) and invoicing to ensure timely and accurate payment of issued ticket to both direct and indirect corporate.


  • Generate auxiliary revenue through sale of Travel insurance, KQ holiday packages and any other ancillary products that are available.
  • Sell KQ products through telephone, e-mails to maximize on sales and enhance accessibility.

See Also: Job Vacancy at GardaWorld

Job Vacancy at Kenya Airways

Knowledge, Skills and Experience

  •     Must have Basic Airline fare and ticketing training.
  •     1-2 years’ experience in a sales role will be an added advantage.
  •     Sound knowledge of domestic & international travel requirements/trend/availability.
  •     Exemplary sales skill and customer-oriented approach.
  •     Good knowledge of computer reservation systems (CRS).
  •     Ability to interact, communicate & negotiate effectively.
  •     Fluency in English/multi-lingual.
  •     Initiative and proactiveness.
  •     Solution oriented.
  •     Passion about travel and tourism.

See Also: Job Vacancies at EXIM Bank

How to apply:

If you fit the profile, then apply today! Please submit a copy your detailed Curriculum Vitae.

Due to the volume of applications that we receive, only short-listed candidates will be contacted.

Kenya Airways is an equal opportunity employer.

CLICK HERE TO APPLY For Job Vacancy at Kenya Airways

Job Vacancy at Kenya Airways



Academic calendar,28,ACSEE 2022,11,ARTICLES,496,Business,3,Census Zambia,12,Digital Marketing,16,Education,51,Featured,2,Freelancing,24,GATECE,1,Health and Wellness,11,helsb,2,How To,27,JKT-Selection-2022,15,Jobs,1375,Make Money Online,16,matokeo ya form six 2022,5,NECTA FORM 6 RESULTS 2022,11,necta form six results 2022,11,Scholarship,3,SENSA 2022,135,Social Media,16,South Africa,23,TCU,6,Upwork,11,Working Online,24,
DIGITAL SKILLS GUIDE: Job Vacancy at Kenya Airways
Job Vacancy at Kenya Airways
In this post, you will get all information about Job Vacancy at Kenya Airways, Nafasi za kazi Kenya Airways, Ajira Mpya Kenya Airways, KA Careers
Loaded All Posts Not found any posts VIEW ALL Readmore Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS PREMIUM CONTENT IS LOCKED STEP 1: Share to a social network STEP 2: Click the link on your social network Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy Table of Content