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CMU SIO: Helpful Guide to Access CMU Online Portal 2022

CMU SIO: Helpful Guide to Access CMU Online Portal 2022, CMU SIO student portal, What is Student Information Online (SIO), benefits of SIO to Carnegie

CMU SIO: Helpful Guide to Access CMU Online Portal 2022
CMU SIO: Helpful Guide to Access CMU Online Portal 2022

CMU SIO: Helpful Guide to Access CMU Online Portal 2022 | digitalskillsguide.com


CMU SIO: Helpful Guide to Access CMU Online Portal 2022

CMU SIO: Helpful Guide to Access CMU Online Portal 2022, CMU SIO student portal, What is Student Information Online (SIO), benefits of SIO to Carnegie Mellon University students, how to log into cmu sio, what is your Andrew account, what is your Andrew userID, what is your Andrew email address, Andrew password management, how to verify your personal email address, how to change your Andrew password, if you forget your andrew password, how to register for courses via cmu sio, will be detailed in this post.


CMU SIO student portal

Carnegie Mellon University’s Student Information Online, CMU SIO is a secure online portal and essential resource you will frequently visit and use throughout your academic career.

Within SIO, you’re can view grades, QPA, and enrollment status, order CMU transcripts, and verifications plan course schedules, and complete course registration activities (add/drop courses, view waitlist history, etc.).

Below is detailed information about CMU SIO: Helpful Guide to Access CMU Online Portal 2022.


CMU SIO: Helpful Guide to Access CMU Online Portal 2022 Table of Contents

1. What is Student Information Online (SIO)

2. Benefits of SIO to Carnegie Mellon University students

3. How to log into cmu sio

4. What is your Andrew account?

    4.1  What is your Andrew userID?

    4.2 What is your Andrew email address?

5. Andrew password management

    5.1 How to verify your personal email address

    5.2 How to change your Andrew password

    5.3 If you forget your andrew password

6. How to register for courses via cmu sio

Conclusion


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CMU SIO: Helpful Guide to Access CMU Online Portal 2022

About Student Information Online (SIO)

1. What is Student Information Online (SIO)

Student Information Online (SIO) is a secure website and essential resource that each student will frequently visit and use throughout their academic career. Students should ensure their SIO account is updated with their most recent contact information and emergency contact information. An Andrew User ID and password are needed in order to log in to SIO. 

SIO Updates

SIO is part of CMU's student information system and is developed and maintained by Enrollment Systems (an office within the Division of Enrollment Services) and Computing Services. Announcements about updates, new features, or system notifications are posted to The HUB website. 


2. Benefits of SIO to Carnegie Mellon University students

Within SIO, students are able to:

  1. View grades, QPA and enrollment status
  2. Order transcripts and verifications*
  3. Plan course schedules and complete course registration activities (add/drop courses, view waitlist history, etc.)
  4. First-year undergraduate students will receive information in late summer from their college/school regarding registering for fall courses
  5. View financial aid details, including award letters, application status, and federal loan information
  6. View student account invoices and activity
  7. Make payments via Online Banking and designate a bank account for electronic refunds
  8. Manage family and friend contact information and invite other individuals to view student account invoices, make payments, order verifications, and view schedules and grades through My Plaid Student
  9. View housing and meal plan assignments
  10. Report a lost ID Card, view Plaid Cash balance or deposit Plaid Cash
  11. Enroll in a health insurance plan or complete an insurance waiver form
  12. View important campus contact information (Academic Advisor and/or Associate Dean, Student Affairs contact and HUB liaison)

*Enrollment verifications cannot be accessed in SIO until you are registered for courses and enrolled (attending classes and having a current student account balance) for the semester. If you are registered but not yet enrolled, you can choose the "Registration Status" option when requesting a verification letter through SIO. If you are not yet registered for classes but need a letter stating that you are expected to enroll, email your request to uro-verifications@andrew.cmu.edu.


1. How to log into cmu sio

To log into cmu sio, follow the steps below.

  1. To access CMU SIO, go to cmu.edu/hub/sio.
  2. Click on the SIO link on your right side (Desktop users).
  3. This takes you to the login page.
  4. Enter your Andrew userID (AndrewID).
  5. Enter your password.
  6. Click on the Login button to access your portal.
  7. You now have access to the university’s restricted services without the need to re-enter your Andrew userID and password until you log out or your session expires. 

When you attempt to access some university services, you will be redirected to the CMU Web Login page. Note: If you have already logged in with your Andrew userID and password, you may not be directed to the Web Login page. If you are directed to the Web Login page, verify that the URL in your browser’s address bar matches one of the following options:

Malicious websites can duplicate the appearance of a page, but they cannot duplicate a URL.

CMU SIO login

CMU SIO: Helpful Guide to Access CMU Online Portal 2022
CMU SIO: Helpful Guide to Access CMU Online Portal 2022, CMU SIO login


CMU SIO: Helpful Guide to Access CMU Online Portal 2022

Students should ensure their SIO account is updated with their most recent contact information and emergency contact information. An Andrew User ID and password are needed to log in to CMU SIO.


2. What is your Andrew account?

Your Andrew account is your gateway to the computing environment at Carnegie Mellon.

Andrew accounts are created as part of the onboarding process for all new students, faculty, and staff to give access to email, network registration, public computer labs, and other resources.

Temporary accounts can also be created for visitors at the request of an active sponsor. Your Andrew account credentials include your Andrew userID and password.


2.1 What is your Andrew userID?

Your Andrew userID (AndrewID) is the username for your Andrew Account. Your Andrew userID is automatically created by Computing Services using a 3-8 character combination of your first, sometimes middle, and last name or initials.

You Andrew userID is required for all Web Login services including email, CMU SIO, network access (to the campus wired and wireless networks), public computer labs, and more.

In cases where many people have similar names and initials, your Andrew userID may also include a number.

You cannot change your Andrew userID or your Andrew email address. However, you can establish a different university email address by creating an email alias.


2.2 What is your Andrew email address?

Your Andrew userID is used to create your official university Andrew email address as follows: [Andrew userID]@andrew.cmu.edu.

Andrew password management

Whether you need to reset your password or verify key information that you’ll need for a password reset, review the sections below for everything you need to manage your Andrew password.


3. Andrew password management

3.1 How to verify your personal email address

Your personal email address is a non-CMU email address with an external email provider. You’ll need a personal email address on file in the event you need to change your password or are locked out of your Andrew account. You may verify your personal email address on file at any time.

  1. Log into CMU SIO.
  2. Click My Info > View and Update My Info.
  3. Under My Info, click Edit.
  4. Add a personal email address and click Submit.


3.2 How to change your Andrew password

You may change your Andrew password at any time.

  1. Visit the Change Password page.
  2. Enter your Andrew userID and password, then click Login.
  3. Follow the prompts to create a password in compliance with the password guidelines. Avoid using the same passwords that you’ve set for other accounts.
  4. Once the process is complete, log in with your new Andrew password.

Note: Desktop Support (DSP) customers, may have a different experience when changing their password. Contact the Computing Services Help Center if you have questions or need assistance.


3.3 If you forget your andrew password

  1. Visit the Andrew Account Password Reset page.
  2. Enter your Andrew userID and then click Continue.
  3. Follow the prompts to create a one-time code that will be sent to the personal email address that you have on file with the university. Check out CMU Academic Calendar 2022-2023: Important Dates.


4. How to register for courses via cmu sio

    Step 1: Plan your course schedule. From the Course Schedule tab, go to Plan Course Schedule:

  1. Click Plan New Schedule, select the Semester, name your plan.
  2. Browse for courses to add, or type the course # into the box and click Add.
  3. To change the section in your plan, click the colored course boxes on the right and select another section.
  4. View more info about the class by clicking on the information button.

    Step 2: Review your planned scheduled with your advisor. Find your advisor’s contact info on your Contacts page in CMU SIO.

    Step 3: Check your registration start time in CMU SIO. Find your registration time on the Registration page under the Course Schedule tab.

    Step 4: Register for classes.

  1. Click the Registration button on your SIO homepage or select Registration from the Course Schedule tab.
  2. When it’s your time to register for the semester, use the gear wheels to register, drop, switch and manage your waitlist.


MPS Frequently Asked Questions

What is My Plaid Student?

My Plaid Student is a secure website operated by Carnegie Mellon University. My Plaid Student gives authorized users, such as parents or other family members, access to certain information about a student.

How does My Plaid Student work?

When students complete the authorization process, they can select what categories of information their invited user may access. At this time, information available through My Plaid Student is access to student account invoices and student account activity, the ability to make student account payments, and the ability to request enrollment verifications, as well as the ability to view grades, QPA, semester schedule, and financial aid award letter. Other categories of information may be available through My Plaid Student in the future. As new features become available in My Plaid Student, the student can update the areas of information available to the user.

How can a a parent or family member sign up for My Plaid Student?

The student grants access to the user (typically a family member of the student) via Student Information Online (SIO). The invited user will receive a guest invitation email with a link to begin the My Plaid Student registration and log-in process. After registering with Cirrus Identity Service, the user can then log in to My Plaid Student to view the student's information, as authorized by the student.

What is Cirrus Identity Service?

Registration with Cirrus Identity Service is needed to access My Plaid Student. The service uses certain social providers (Google, Facebook, LinkedIn) to offer protected access to My Plaid Student. These providers allow users to self-register for the My Plaid Student log in.

What if an invited user has an active Carnegie Mellon Andrew email account?

Those with valid, active Carnegie Mellon Andrew email accounts may register for My Plaid Student by selecting the 'Use CMU AndrewID' button on the registration page, instead of registering with Cirrus Identity Service. The guest invitation email sent to the invited user will include a link to the registration page.

What happens if an invited user starts the registration process but does not finish? Can they start over?

The invited user may begin the registration process from the beginning by clicking on the link in the invitation email. Please note that invitations expire 30 days after being sent. After 30 days, the invited user should ask the student to request a new invitation through Student Information Online (SIO). 

Can the invitation link be clicked on twice so an invited user can sign up through Google and LinkedIn?

No. Only one provider account may be connected to My Plaid Student access. 

If an invited user forgets which social provider they used during registration, what should they do?

The invited user may contact The HUB at thehub@andrew.cmu.edu for assistance. 

If an invited user forgets their social provider account password, can Carnegie Mellon tell them what it is?

Carnegie Mellon does not have access to an individual's email or social provider account passwords.

If an invited user deletes the invitation email, can Carnegie Mellon resend it?
Only the student can initiate a new invitation email for the user. In Student Information Online (SIO), the student can edit user access to remove authorization and then re-invite. This will trigger a new email to be sent to the My Plaid Student user.

If a parent/family member has more than one student at Carnegie Mellon, how do they access both of their accounts?

Each student can grant access to My Plaid Student through their own SIO account. As the parent/family member completes the registration process for each invitation, it may be easier for future logins to register the same email account through Cirrus Identity for both invitations.

What should a parent/family member do if they do not have a Google, Facebook or LinkedIn account?

The parent or family member can create a Friends of CMU guest account or the parent/family member can establish a Google, Facebook or LinkedIn account. Those who have a Carnegie Mellon Andrew email account may use that to access MPS, as well.

What if a parent/family member has an AOL or Yahoo email account (or other email account not listed as an option during registration)?

The parent or family member can create a Friends of CMU guest account or the parent/family member can establish a Google, Facebook or LinkedIn account. Those who have a Carnegie Mellon Andrew email account may use that to access MPS, as well.

What is Friends of CMU?

By selecting 'Friends of CMU', an invited user will be able to create a 'Friends of CMU' guest account and use it to register for My Plaid Student. For best results, the account creation and registration process  should be completed at the same time and in the same browser.

HUB General FAQs

What services does The HUB offer?

The HUB is Carnegie Mellon's one-stop-shop student service center. The staff in The HUB provide services related to enrollment, including billing and payments, financial aid, course registration and scheduling, transcript and verification requests, diplomas, ID Cards, and more. The HUB assists currently enrolled students, parents/guardians of currently enrolled students, as well as faculty, staff and departments with all of the above.

Where is The HUB located and when is it open?

The HUB is located in the lower level (basement) of Warner Hall. Our regular business hours are Monday, Wednesday and Friday from 8:30 a.m. to 4:30 p.m., and Tuesday and Thursday from 10:30 a.m. to 4:30 p.m. Please note that regular business hours may differ from our walk-in hours.

What does "HUB" stand for?

"HUB" is not an acronym. The HUB is the student service center, where Student Financial Services (Student Financial Aid Office and Student Accounts Office), the University Registrar's Office, ID Card Services, and Summer Studies come together to provide a one-stop-shop for the enrollment needs of students and families. The HUB is considered to be the front door to or face of Carnegie Mellon's Division of Enrollment Services.  

When is an invoice issued and how can I view it?

A student account invoice is a downloadable PDF document and includes upcoming student account charges and credits.
New student account invoices are produced at the end of each month and students (and other authorized bill payers) are notified via email. Carnegie Mellon does not print and mail invoices. 
Email notification includes information about the student's billing statement and a link to Student Information Online (SIO), where the student will be able to view the invoice. Students can also view their previous monthly invoices on SIO.
To view the most recent account transactions, select 'Student Account Activity' under the 'Finances' tab in SIO.

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DIGITAL SKILLS GUIDE: CMU SIO: Helpful Guide to Access CMU Online Portal 2022
CMU SIO: Helpful Guide to Access CMU Online Portal 2022
CMU SIO: Helpful Guide to Access CMU Online Portal 2022, CMU SIO student portal, What is Student Information Online (SIO), benefits of SIO to Carnegie
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