Sandvik is currently seeking for a competent candidate to fill the vacant position of Service Manager in Mwanza. Sandvik is a high-tech and global...
 |
| Sandvik New Job Vacancy - Service Manager |
Sandvik New Job Vacancy - Service Manager
Service Manager
Full Time
Mwanza
Sandvik
About Sandvik
Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and sustainability. Sandvik hold world-leading positions in selected areas – tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining industry and rock excavation within the construction industry; products in advanced stainless steels and special alloys as well as products for industrial heating.
In 2020, the Sandvik Group had approximately 37,000 employees and revenues of about 86 billion SEK in more than 160 countries within continuing operations.
See Also:
Service Manager Job Profile
- Continue to manage Field Service and Contracts to ensure all paperwork is completed so that invoices are paid by the clients without delay.
- Meet Budgeted monthly Customer Service UG Sales.
- Meet all Budgeted Financial targets for the Customer Service UG department.
- Meet all other Targets as set by the Segment Customer Service Managers and PLM’s
- Assist SMC Central Africa Management to meet NWC targets
- Monitor the Customer Service requirements in Tanzania and other new areas
- To ensure that the customer service team operates effectively and efficiently and that the sales and profitability targets are achieved.
- To drive team performance through effective and regular performance management and coaching.
- Manage, develop and support the customer service team, within a designated area to implement relevant marketing and sales plan.
- Manage the Maintenance Contracts for Underground Mining.
- Implement any new Maintenance contracts on time.
- Monitor and avoid Contract Creep on Underground Contracts
- Develop training modules as required to address customer needs, and market
- demands.
- Overseeing and managing technical training in accordance with the annual training schedule for both internal and external customers.
- Ensure all areas where SMC Employees are working meet SMC Safety standards and targets
- Drive the Sandvik “Zero Harm” and “Developing a Culture of Consequence” Program
Your Profile
- Diploma or Trade qualification with equivalent technical experience
- 5-10 years’ experience in a business similar role ideally within the construction or mining industry.
- Minimum 5 years’ experience in a mining / technical or sales environment
- Knowledge and understanding of Sandvik as well as customers business
- Intimate knowledge of Sandvik mining products and applications
CLICK HERE TO APPLY FOR SERVICE MANAGER JOB VACANCY AT SANDVIK
