What To Do About ‘Identity Verification Failed’ SRD Status, What You Should Do About 'Identity Verification Failed' SRD Status, SRD grant appeal...
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| What To Do About ‘Identity Verification Failed’ SRD Status |
What To Do About ‘Identity Verification Failed’ SRD Status | digitalskillsguide.com
What To Do About ‘Identity Verification Failed’ SRD Status
Certain Covid-19 SRD grant applications received an ‘Identity Verification Failed’ status, here is what it means.
Before the South African Social Security Agency (Sassa) approves Covid-19 SRD grant applications, the applicant’s details are verified with the Department of Home Affairs.
If the applicant receives an ‘Identity Verification Failed’ status it means that Sassa found that the applicant’s details did not match with the Department of Home Affairs data.
What To Do About ‘Identity Verification Failed’ SRD Status
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| What To Do About ‘Identity Verification Failed’ SRD Status |
The agency processes applicants’ details through several different databases when considering their applications. First, the applicant’s name, surname and ID number are run through the Department of Home Affairs.
Those who wish to have their application reconsidered as they believe that they were unfairly declined, may appeal the decision. Sassa will then need to reconsider the Covid-19 SRD grant application.
The appeal needs to be lodged on the Sassa website within 30 days of when they received a rejection status.
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| What To Do About ‘Identity Verification Failed’ SRD Status |
With just three months left of R350 grant payments, a rejected grant application could leave people without crucial relief.
The South African Social Security Agency (Sassa) evaluates SRD grants applications on a monthly basis. This means that you could be approved for payment for one month, and for whatever reason, rejected the next month.
One rejection message received by SRD grant applicants is 'Identity Verification Failed'. This means that Sassa was unable to verify your details with the Department of Home Affairs.
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Here’s What You Should Do About 'Identity Verification Failed' SRD Status
You will have to complete a few steps if you received this rejection message.
You must first correct name and surname on SRD website https://srd.sassa.gov.za, under the tab: Request Names and Surname Update
Once you’ve updated your name and surname, you can submit a request for reconsideration via the website
How to appeal for an SRD grant:
- Go to srd.dsd.gov.za
- Enter ID number
- Enter telephone number
- Lodge appeal
What To Do About ‘Identity Verification Failed’ SRD Status
Note: An appeal should be lodged for every month that the grant is declined.
What To Do About ‘Identity Verification Failed’ SRD Status
Applicants may track their SRD appeal via the website.
Click here to find out how.
Sassa will relay the outcome of the appeal to the applicant via SMS.
