Job Opportunity at TIGO - Digital Solutions

Tigo Tanzania is seeking for a qualified candidate to fill the vacancy of Digital Solutions and Channels Officer in Dar es Salaam region.

Job Opportunity at TIGO - Digital Solutions and Channels Officer
Job Opportunity at TIGO - Digital Solutions

Job Opportunity at TIGO - Digital Solutions and Channels Officer 

Digital Solutions and Channels Officer – MTMSL (tigo Pesa) 

Tigo Tanzania

 Dar es Salaam  

 Full time

 End date to apply: 31/05/2022

Job Purpose

This role is responsible for improving practices, advancing technology, strengthening relationships, and delivering outcomes through the application and the digital solutions & channels provided in the unit.

We contribute and Lead

By connecting, by owning, by delivering, by change and by vision. We live our values of trust, Passion, simplicity, integrity & innovation.

Read also: 

Core Responsibilities

  •     Own End-to-End management of Digital Solutions & Channels portfolio & products, and VAS services.

  • Thinking outside the box, critical thinking in relation to IT applications, systems, programs and design.

  •   Gather & document features of enhancements and participate in prior engagements of developments.

  •   Engage in new products APP and others, scoping, design, development, and integrations

  •    Engage in requirement gathering, CRs documentations discussions of the changes made on the products.

  • Powerful analytics on the Application and solutions that deliver real insights into customer behavior

  •   USSD changes are done ensuring it meets the requirement before deployment

  •     Work with support team to ensure customers/partners get smooth assistance on their requirements.

  • Ontime preparation of training materials for the product features on App and all stakeholders are trained

  • Perform any other duties as may be assigned by the line manager


  •     BSc. in Computer Science, Engineering or other related field

  • 3 year or above experience in a IT, Mobile Financial Services & Payment Industry.

  •   Full understanding of the Digital Financial Services importance / dynamics in the Tanzanian Market

  •   Graphic design is an added advantage

  •    Mature with a strong sense of ownership to your role, highly self-motivated.

  • Ability to manage and work under pressure, multi-task, complex project, stretched targets, time constrains and in a fast-paced environment.

  •    Strong communication and organizational skills.

  • Proven track record of achieving revenue targets

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”. Only shortlisted applicants will be contacted”.




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DIGITAL SKILLS GUIDE: Job Opportunity at TIGO - Digital Solutions
Job Opportunity at TIGO - Digital Solutions
Tigo Tanzania is seeking for a qualified candidate to fill the vacancy of Digital Solutions and Channels Officer in Dar es Salaam region.
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